We currently only ship to destinations within Europe. Unfortunately, we cannot make any exceptions at this time.

All orders are shipped from within the EU.

We ship with most major couriers, including DHL, DPD, GLS, Mondial Relay and UPS, as well as several national postal services.

Orders are usually processed within 24–48 hours on weekdays. During busy periods, it may take slightly longer. You will receive a tracking link once your order has been shipped.

Delivery usually takes 2–7 business days depending on your location and and carrier performance.

Yes, all shipments include tracking. You will receive your tracking details once your order has been processed and shipped.

You can track your order using the tracking link provided via email or in your account.

Tracking updates may take time, especially during busy periods or longer shipping routes. This does not necessarily mean your package is not moving.

The carrier will usually attempt redelivery or redirect your package to a pickup point. Check your tracking for the latest information.

Yes, orders may be shipped in multiple packages depending on stock location.

To ensure faster delivery, items may be shipped separately if they are stored in different locations.

Delays can occasionally occur due to high shipping volumes or carrier issues. We will always assist you and monitor the shipment until it is delivered.

If your package does not arrive, we will work with you to find a solution, including reshipping your order when necessary.

We usually do not ship during holidays and may occasionally ship your order during weekends.

This is only possible right after you place your order. 

We offer multiple payment options including crypto, bank transfer and card payments.

Supported Cryptocurrencies: BTC, LTC, ETH, USDT, USDC, SOL and more

Available payment options are shown at checkout. If a method is not visible, it is currently unavailable for your order.

Yes, we accept cryptocurrency as a secure and preferred payment method.

Yes, crypto payments are secure and widely used. Please make sure to follow the payment instructions carefully.

Crypto is fast, secure and widely accepted. It also allows for quicker order processing compared to traditional payment methods.

Yes, bank transfer is available. Make sure to use the exact payment reference provided during checkout.

Please contact us with your payment details and we will verify and update your order status.

This may happen due to incorrect details, limits or provider restrictions. Please try again or choose an alternative payment method.

Refunds are handled on a case-by-case basis. Please contact support and we will assist you.

Yes, all orders are shipped with 100% discreet packaging.

All our deliveries are packed with the highest care and attention in a highly discreet manner. The outside of the package contains no reference to the contents and is not traceable to what is inside. We ship exclusively using plain, unmarked materials that blend in seamlessly with standard courier networks and logistics channels.

No, shipments are packaged discreetly without revealing sensitive information.

Yes, we take privacy seriously and handle your data securely.

No, your data is only used to process your order and is not shared unnecessarily.