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Frequently asked questions

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Frequently asked questions

We currently only ship to destinations within Europe. Unfortunately, we cannot make any exceptions at this time.

We offer a variety of payment methods, including cryptocurrencies, bank transfers, and credit cards. 

Supported Cryptocurrencies: BTC, LTC, ETH, USDT, USDC, SOL and more

All orders are dispatched from EU locations and packaged discreetly. Delivery availability depends on local regulations.

We ship with most major couriers, including DHL, DPD, GLS, Mondial Relay and UPS, as well as several national postal services.

Yes. Tracking is provided for all orders once dispatched.

All our deliveries are packed with the highest care and attention in a highly discreet manner. The outside of the package contains no reference to the contents and is not traceable to what is inside. We ship exclusively using plain, unmarked materials that blend in seamlessly with standard courier networks and logistics channels.

Orders are shipped on weekdays within 24-48 hours once payment has been received and the order status is marked as paid. If your order status hasn’t updated to paid within 2 days of payment or, please reach out to us.

Estimated delivery is typically 2–7 business days depending on destination and carrier performance.

You can track your shipment with the tracking information you have received when your order was shipped. This is also available in your account.

You will also receive proactive shipment tracking updates to ensure a smooth journey and delivery.

If your order has not been dispatched yet, we can sometimes update details. Once dispatched, we cannot change addresses.

Available payment options are shown at checkout. If a method is not visible, it is currently unavailable for your region/order.

No. Products are supplied for research purposes only. We do not provide instructions related to use, consumption or dosing.

The best and highest quality Research Chemicals can be found and purchased at Ghostchems.com.